Computer Troubleshooters - Greensboro, North Carolina

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SERVICES

Our standard half-hourly rate applies to all on-site service calls. The per-visit call charge also applies to on-site service calls and covers up to two trips per incident.

Flat-rate prices are only available for services performed in our office. The minimum fee for in-store service is $45. This only applies if you choose not to go forward with repair after our initial diagnostic.

Pick-up/Drop-off service is also available with our in-store flat-rates for the $45 call charge.

*NEW* Remote support is now available for those with a high-speed internet connection. Simply click the button on the Service Request page. Billing is in 15-minute increments with a minimum half-hour payable upon initiation of a remote session. The balance, if any, will be charged at the completion of the session.

ON-SITE SERVICES

Half-Hourly Rate: $50*

Call Charge: $45

* 1 hour minimum

REMOTE SERVICES

15-Minute Rate: $25*

* 1/2 hour minimum payable upon initiation of remote support session.

IN-STORE SERVICES


	Software/Hardware Install
	Simple: $25 Applies to Plug-N-Play devices, Memory, Power Supplies, Fans, and other cards (Network, Video, USB, etc.) with included drivers.


	Flat-Rates
	Standard: $129 Most services fall under this category including standard virus removals and tune-ups. Simple: $89 Simple issues that can be resolved in less than one hour. Complex: $199 Complex issues requiring detailed troubleshooting or lengthy manual steps to complete the task. Basic data recovery also falls in this category.

A member of the Computer Troubleshooters franchise network

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1400 Battleground Avenue, Suite 112-H • Greensboro, NC 27408 • (336) 510-7919